Parts World Shop - user_info_help_and

Help & Support

Delivery and availability

Orders placed until 15:30 on partsworldshop.com are usually proceeded the same day and shall arrive the next day with our courier Swiss Post via A-Priority at a flat rate. For items that are not in stock and may display an estimated availability date, Parts World cannot be hold responsible.

Shipping costs

For single parcels with a total weight < 30kg, the price for A-Mail is CHF 15.90 per package and shipment, CHF 21.- for express and Saturday delivery. Packages over 30kg are charged at a flat rate of CHF 30.-.

Payment

By CC or via Postfinance. When ordering and delivery via Parts World Premium Partner you can easily and quickly order via invoice. The payment of the goods is due upon collection from the Parts World Premium Partner.

Finance

You have the possibility to apply for a consumer credit at the usual companies. You will find an overview at Comparis.ch.

Shopping without risk

When purchasing via Parts World online shop, we grant you a 10-day return policy for undamaged or unopened items. Please note the information in the section Returns and Complaints. Parts World is a Swiss company with headquarters and warehouse in 4573 Lohn-Ammannsegg!

Complaints and returns

Under this link you can download and fill out the return and complaint form. Please send the form in full, before returning it to the following e-mail address: support@parts-world.ch .

Contact and Support

Parts World AG
Heinibühlstrasse 34
CH-4573 Lohn-Ammannsegg
Switzerland
Tel. +41 32 677 24 21
Fax +41 32 677 24 20
support@parts-world.ch

Opening hours

Monday
13.15 until 18.00

Tuesday until Thursday
07.30 until 12.00
13.15 until 18.00

Friday
07.30 until 12.00
13.15 until 17.00